Free shipping on all orders
Free shipping on all orders
Please review the information below to find answers to learn more about our return policy and find answers to common questions. You can also use the form below to submit a customer support request.
Form merchandise issues, please include a picture clearly showing the nature of any defect.
At the BConnected Company Store, we want to make your shopping experience as convenient as possible. To ensure that you can easily complete your purchases, we offer a variety of payment options:
1. Credit Cards: We proudly accept all major credit cards, making it simple for you to pay with your preferred card, whether it’s Visa, MasterCard, American Express, or Discover.
2. Google Pay: For added convenience and security, we also accept Google Pay as a payment method. With just a few clicks, you can securely complete your transaction using your Google Pay account.
Our commitment to providing flexible payment options reflects our dedication to making your shopping experience at the BConnected Company Store as seamless as possible. Shop with confidence, knowing that you can choose the payment method that suits you best.
If you have any questions or need assistance with your payment, please don’t hesitate to reach out to our customer support team. We’re here to help make your shopping experience enjoyable and hassle-free.
At the BConnected Company Store, we want to ensure that our customers have a clear understanding of our sales tax policies, particularly for shipments to Wisconsin addresses. Please note the following:
Sales Tax for Wisconsin Addresses:
Rest assured that our system is configured to calculate and apply the appropriate sales tax during the checkout process for Wisconsin residents. This ensures full compliance with state tax regulations and allows for a transparent and seamless shopping experience.
If you have any questions or concerns regarding sales tax, billing, or any other aspect of your order, our dedicated customer support team is ready to assist you. Your satisfaction is our top priority, and we are committed to providing you with a positive shopping experience at the BConnected Company Store.
We understand that coupon codes play a crucial role in your payment process, and we’re delighted to accommodate this payment method at the BConnected Company Store. Here’s how coupon codes work:
1. Special Payment Method: Coupon codes, provided by BConnected leadership, serve as a unique and convenient payment method. They enable employees and customers to access company merchandise without the need for direct payment.
2. Ease of Use: Using a coupon code is straightforward. Simply enter the provided code during the checkout process, and the system will apply the discount associated with the code to your order total.
3. Enjoy the Benefits: Coupon codes allow BConnected leadership to distribute company merchandising as a gesture of appreciation to employees and customers, fostering a sense of unity and brand loyalty.
4. Shop with Confidence: Rest assured that when you use a coupon code at our store, you’ll receive the selected items without the need to provide credit card information or any other payment details.
We appreciate the trust that BConnected leadership places in us to manage this special payment method. If you have any questions about using coupon codes or need assistance with your order, our dedicated customer support team is here to assist you.
Thank you for choosing the BConnected Company Store as your trusted source for branded merchandise, and we look forward to serving you with excellence.
At the BConnected Company Store, we strive to provide you with a seamless and efficient shopping experience. Our order processing and manufacturing timeframe is designed to ensure that you receive your custom-made items in a timely manner. Here’s what you can expect:
New orders are scheduled for manufacturing within an hour of purchase. This rapid processing ensures that we begin crafting your custom items as soon as possible.
The manufacturing process typically takes 2 to 3 days. During this time, our dedicated team works diligently to create your personalized merchandise with precision and care.
While we aim to complete manufacturing within 2 to 3 days, please note that in some cases, it may take up to a week to finalize your order. Factors such as order complexity, item availability, and high demand can influence the production timeline.
Once your items are manufactured and quality-checked, they are promptly shipped to your specified address. The shipping time will depend on the shipping method you choose during checkout. Standard shipping is typically around a week.
Once an order ships, tracking information will be sent to the email on your order. From there you will be able to track your order directly with the shipping provider’s website (e.g. USPS, UPS, FedEx) where real-time updates are available to keep you informed about the status of your shipment.
We understand the importance of receiving your custom merchandise in a timely manner, and we work diligently to minimize any delays. Rest assured that our goal is to deliver high-quality products that you’ll be proud to wear and display as part of the BConnected community.
If you have any specific questions about the status of your order or its estimated delivery date, please don’t hesitate to reach out to our customer support team. We’re here to ensure your satisfaction and provide you with the best possible shopping experience. Thank you for choosing the BConnected Company Store.
At the BConnected Company Store, we take pride in offering custom-made products through our Print On Demand model. Every item is created specifically for you, tailored to your unique preferences. While this provides a high level of personalization, it also means that we are unable to accept returns due to the nature of our production process.
Because each order is custom-manufactured at the time of purchase, we are unable to accept returns or exchanges for items that were correctly produced according to your order specifications. Therefore, it’s crucial to ensure that you have selected the correct size, color, and options before completing your purchase.
Please review your order carefully before finalizing it. Double-check the size, color, and other customization options to ensure they meet your requirements.
While we take great care to produce high-quality items, if you receive a product with a manufacturing defect or a mistake made on our part, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.
Our customer support team is here to assist you with any questions or concerns you may have. If you require guidance on sizing or customization options, please don’t hesitate to reach out before placing your order.
We appreciate your understanding of our return policy, which is in place to maintain the quality and personalization of our products. Our goal is to provide you with merchandise that aligns perfectly with your preferences and showcases your connection to BConnected.
Thank you for choosing the BConnected Company Store, and we look forward to serving you with excellence.
